Information of the Data Controller

Ocean Express CR is the company responsible as the legal entity in charge of data processing. For any communication, its physical address is located in the contact section of the website, and its email is 'info@oceanexpresscr.com.'

General Statement

Ocean Express CR respects your right to privacy and will not collect any personal information about you on this website without your explicit permission. Any personal data you provide, if retained, will be kept on secure servers.

The nature of the Internet is such that we cannot guarantee or secure the transmission of any information you transmit to us over the Internet. However, we will take all reasonable measures (including appropriate technical and organizational measures) to protect your personal data.

Type of Data Collected and Its Purpose

Ocean Express CR may collect two types of information about you from our sites: (a) Personal information that identifies you or can be used to identify or contact you and may include your name, company, or email address. Ocean Express CR does not collect any personal data about you on this website, except for the information you voluntarily provide (e.g., by sending us an email or completing one of our online forms or voluntary registration for the services that Ocean Express CR offers). If you choose not to provide the necessary personal information when requested, certain services or parts of the sites may not be available to you. (b) Aggregate information generated by the systems of Ocean Express CR, which, like most websites, tracks traffic to and from the sites but does not personally identify you.

Use of Information

Ocean Express CR may use the information it collects: (a) to verify your identity and assist you in any Ocean Express CR registration services; (b) to assist in providing the services requested by you; (c) to provide you with more information about other websites and services that Ocean Express CR considers may be of interest to you; (d) to share with third parties who have similar (in whole or in part) non-profit purposes to Ocean Express CR when the exchange is for a non-profit purpose; (e) for future marketing, promotion, and advertising activities related to Ocean Express CR or its purpose, including direct marketing, event invitations and activities, market research, and surveys; (f) to help ensure that you are shown information that the company considers relevant to you and your interests; and (g) for any other use that you authorize.

User Consent

User consent to collect and process their personal data is obtained when visiting the website; however, their personal or business information will only be used if the user decides to contact the company for any purpose.

User Rights

Users have rights regarding their data, including the right of access, rectification, cancellation, and opposition (ARCO rights). If the user needs to modify any communication line, they must send an email to 'info@oceanexpresscr.com.'

Retention, Correction, and Update

Any personal information provided to Ocean Express CR will be collected and maintained by Ocean Express CR and/or its authorized agents and associates. The collected information will be safeguarded by the company indefinitely or until the client decides to terminate the professional relationship and explicitly requests it.

If you are a natural person, you have certain rights under the 'LAW FOR THE PROTECTION OF THE INDIVIDUAL AGAINST THE PROCESSING OF HIS PERSONAL DATA. Law No. 8968' that Costa Rica has. We will correct any personal information we have about you if you notify us in writing of the correction. If you have any questions about how Ocean Express CR services work or about this Privacy Policy, please contact Ocean Express CR by sending an email to 'info@oceanexpresscr.com.'

Data Security

To protect users' personal data, the company maintains the website code within a repository protected by two companies, Github and Netlify, both of which safeguard the company's data. Additionally, through the company's own domain, guarded with appropriate filters on GoDaddy, an additional layer is generated. The company's emails are managed through Gmail by Google, providing an additional layer of protection for user information.

Sharing Data with Third Parties

We will not disclose your personal data to third parties unless you have consented to such disclosure. If the user undergoes a service purchasing process with the company, some personal, professional, or business data may be shared with business partners to develop the relevant service.

We may disclose with your consent: (a) any information that Ocean Express CR collects about you to third parties for the purpose of providing services that Ocean Express CR considers may be of interest to you; (b) aggregated tracking information and other information that does not personally identify you, to third parties; (c) your personal information to third parties when Ocean Express CR believes in good faith that we are required to do so by law.

Content Providers, Advertisers, and Partners

Ocean Express CR does not control the practices of content providers or partners on our sites. Our partners' sites contain links to other sites, which may not follow the same privacy policies as Ocean Express CR. Ocean Express CR suggests verifying any relevant privacy policy before providing personal information to any third party.

Cookies and Tracking

Website cookies are small text files that can be placed on your computer by the websites you visit. They are widely used to make websites work as intended and enhance user experiences.

Ocean Express CR does not collect personally identifiable information through website cookies. Ocean Express CR may use a 'cookie' file containing information that can identify details such as your IP address, PC platform (e.g., Windows, NT, or Mac), browser (e.g., Internet Explorer, Firefox, or another, plus the browser version), domain (whether accessing a site from CR or elsewhere), and other user information (e.g., your username).

Ocean Express CR may use the information generated by cookies to: (a) track traffic patterns to, from, and within the sites; (b) assist in displaying advertisements to appropriate users; and (c) allow you to access the sites, use certain services, and visit areas only for registered site users. You can choose to manage your cookies. Most web browsers allow some control over most cookies through browser settings. For more information about cookies, including how to view which cookies have been set and how to manage and delete them, visit: 'http://www.aboutcookies.org/'

International Data Transfers

In the case of international data transfers outside of Costa Rica, user data will be protected by the terms and conditions, and the privacy policy, of the companies of our business partners with whom the same will have already been agreed to share. In the event of a user data breach, Ocean Express CR will resort to the legal statutes where our codes are stored. If they do not safeguard the user's rights, the company is not held responsible.

Changes to the Website Privacy Policy

Any changes to this Website Privacy Policy will be posted on this website so that you are always informed about what information we collect, how we use it, and under what circumstances, if any, we disclose it.